Search results for " cultural tourism"

showing 2 items of 2 documents

Designing a mobile app for museums according to the drivers of visitor satisfaction

2013

The aim of this study is to identify the key factors as antecedents of visitor satisfaction for the design of a mobile app for museums. To our aim we use the Kano model that allows to categorize service attributes according to how they are perceived by customers and to estimate their impact on customer satisfaction. We collected qualitative data trough 300 questionnaires administered to tourists visiting the Sicilian cities of Palermo and Trapani over a period of 3 months (October- December 2012). The results of our analysis can be relevant for museum and public managers to plan strategic and operative activities, for researcher in the field of touristic marketing, for application developer…

Museum Marketing Mobile App Mobile Tourism Mobile App Marketing Kano Model Customer Satisfaction Cultural Tourism Museum Technology
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VALORIZZAZIONE DEL PATRIMONIO Tecnologie, strategie, progetti

2010

The culture is developing, is a capital which can generate income and jobs: from monuments to museums, the landscape, the cultural and creative industries (music, painting, crafts), the culture must be enhanced with all appropriate policies, which concern themselves its preservation and production of the asset value of art. Redeveloping this strategic sector can contribute to our country to achieve a leading position in the global society of knowledge, innovation and creativity. Cultural tourism should be linked to environmental and land. This integration must focus on local realities in terms of recognition and restoration of traditions, cultural heritage, the rediscovery of the natural en…

preservation enhancement cultural tourism restoration integrationSettore ICAR/12 - Tecnologia Dell'Architettura
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